Activities on farm:

All activities on the farm (MTB, walking, hiking) and use of swimming pool are at your own risk. We accept no responsibility for any injuries or accidents while on our premises.

Arrival/Departure Times:

For the convenience of incoming guests, we require rooms to be vacated by 10h00am on the day of departure. Later departure times may, however, be possible on request. Earliest arrival time is 14h00 (except by prior arrangement). Please telephone us if you anticipate arriving after 18h00.

Cancellation:

Cancellations are only effective on receipt of written notification via email, no telephone cancellation or sms notifications will be accepted.

Cancellation 0 - 14 days before date of arrival, or no-show – visitor forfeits 100% of deposit paid.

Child Policy:

We welcome children on the farm. Please watch children at all times. No children under 12 allowed in the communal swimming pool area without supervision.

Damage:

In the event of damage to our property, we reserve the right to charge for replacement, repair or professionally clean the item concerned.

Fruit on trees:

As you know this is a working farm, guests are not allowed to pick the fruit from the trees.

Hiking/ Cycling :

Guests are not allowed to walk anywhere on the farm, the owner will inform you where the best places are to walk/cycle on the farm. All activities are done at the guest`s own risk.

Internet:

There is a wireless internet connection available.

Loud music:

We want everyone to have the best time while visiting the farm, but please be considerate with music and noise levels after 23h00.

Laundry:

Laundry can be done by arrangement. Please ask at Reception.

Pet Policy:
Pets are allowed on request. No extra charges.
PS: If you don’t have pets you are welcome to use ours as she loves to take long walks and play fetch with the kids.

Picnic Spot:

We have a beautiful picnic spot in the mountain. Picnic spot available by prior arrangement.

Provisional bookings & Deposit:

Once a verbal or written request has been received to make a reservation, a 50% deposit is required within 2 working days to secure your accommodation, should we not receive your deposit or proof of payment, you can lose your reservation.

We have a minimum stay of 3 nights during long weekends!

During peak season, we require full and final payment one month prior to arrival.

Reservations:

We respectfully remind you that a verbal or written reservation constitutes a legal contract.

Smoking policy:

No smoking allowed in the house. Please discard cigarettes in the ashtrays provided - it is a fire hazard and will pollute our beautiful farm.

The Swimming Pool:

We have a wonderful Swimming Pool available for all guests to use at all times of the year; there is nothing handier in the hot summer months than a chilled pool, with a beautiful mountain view. Children’s safety is the total responsibility of the accompanying adults. Please take note that the swimming pool will also be used by the owners themselves.

Valuables & Fierarms:

It is requested for your own security, that valuables and firearms be left at reception for safekeeping, however all items of a valuable nature, are brought onto Mosterts Hoek Guest House premises at their owner’s risk.

Wood:

One crate of firewood will be provided. Further wood to be purchased at extra cost.